Frequently asked questions
How do I know your items are authentic?
We totally understand the concern! We guarantee our items to be 100% authentic, or all of your money back. We encourage our customers to take all their purchases to be authenticated by the respecitve brands' professionals, as well as any online credited authentication services. We stand 100% behind our items, for more details please visit our authenticity page here.
Do you accept offers?
While we don't accept offers, we do put all of our items on sale on a rotational system. Meaning every item will go on sale at some time, simply save the item you want in your wishlist and checkback often for a great deal. You can also opt to receive notification emails when items in your wishlist go on sale.
When will my order ship out?
We ship out all orders within 24 business hours, although special conditions apply (such as holiday schedules). You will receive a notification email with tracking information once your order has shipped.
How do I track my order?
Once your purchase ships, your order page will be updated with the tracking information. You will also receive an email with tracking information.
How do I return my purchase?
please see return instrcutions here.
Can you send me more images?
We strive to post enought images so that we feel we can fully illustrate the condition and look of the items. They are very comprehensive and are all the images that we can provide. Please examine the images closely, we are sure you'll likely find what you are looking for. If you still have questions, simply chat with us and we will be glad to help!
How will the item look on me?
Size wise: simply take a soft tape measurer and wear it as you would the item. For example, wear it as a belt to see if the belt of the same length would be comfortable; or drape it across your shoulder to see if an item can be worn cross-body.
Will this item fit me?
We have an easy way to tell! Simply take a soft tape measurer and wear it as you would the item. For example, wear it as a belt to see if the belt of the same length would be comfortable; or drape it across your shoulder to see if an item can be worn cross-body.
Can this handbag be worn cross-body?
We have an easy way to tell! Simply take a soft tape measurer and drape it across your shoulder to see if an item can be worn cross-body by you. Everyone's body is different, so this is the best way to tell if the item would fit you comfortably!